Credit Union National Association (CUNA)

The email claiming to be from Credit Union National Association (CUNA) and instructing you to update account information to restore account access appears to be a phishing scam. Phishing e-mails are e-mails from scam artists who use official looking webpages designed to trick you into believing they are from a corporate website that you have an account with. Once you are at the site, they will ask you to provide or verify personal information such as bank account information, credit card information, social security information and password information. If you get such an e-mail, you should delete it and do not provide any of the requested information. However, if you are not convinced that you have a fraudulent e-mail, please contact CUNA directly and explain the e-mail you received. If you give out any personal information, contact CUNA immediately and depending on what information you gave out, it may be wise to take measures to protect against identity theft (e.g. contact credit agencies, close accounts, cleanse computer). Many e-mail solicitations that appear to be phishing e-mails are set forth throughout this website and below:

Dear Credit Union customer,

screening the accounts in our system. We recently reviewed your account,
and we need more information to help us provide you with secure service.
Until we can collect this information, your access to sensitive account
features will be limited. We would like to restore your access as soon
as possible, and we apologize for the inconvenience.

Why is my account access limited?

Your account access has been limited for the following reason(s):
* We would like to ensure that your account was not accessed by an
unauthorized third party. Because protecting the security of your
account is our primary concern, we have limited access to sensitive
Credit Union account features. We understand that this may be an
inconvenience but please understand that this temporary limitation is
for your protection.

(Your case ID for this reason is PCU1-858-214-242146.)

At Credit Union, one of our most important responsibilities to you, our
customer, is the safekeeping of the nonpublic personal ("confidential")
information you have entrusted to us and using this information in a
responsible manner. Appropriate use of the confidential information you
provide us is also at the heart of our ability to provide you with
exceptional personal service whenever you contact us.

How can I restore my account access?

Please confirm your identity here: Restore My Online Banking and complete the "Steps to Remove Limitations."

Completing all of the checklist items will automatically restore your
account access.

Other Credit Union National Association (CUNA) examples can be found on the following pages: 1, 2, 3

The information provided on this website is provided for informational purposes only and should not be considered legal advice.

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419 Fraud, Lottery Fraud, Phishing & Other Scams	Exposing Internet Fraud & Scams

From:	"Credit Union" <service@cuna.org>
To:
Subject:	PLEASE UPDATE
Date:	Tue, 07 Mar 2006 15:32:53 +0100

Credit Union National Association - CUNA

Phishing Scam E-mails