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Del Norte Credit Union

Phishing Scam E-mails

The email claiming to be from Del Norte Credit Union and instructing you to re-enter account information to restore access to your suspended account appears to be a phishing scam. Phishing e-mails are e-mails from scam artists who use official looking webpages designed to trick you into believing they are from a corporate website that you have an account with. Once you are at the site, they will ask you to provide or verify personal information such as bank account information, credit card information, social security information and password information. If you get such an e-mail, you should delete it and do not provide any of the requested information. However, if you are not convinced that you have a fraudulent e-mail, please contact Del Norte Credit Union directly and explain the e-mail you received. If you give out any personal information, contact Del Norte Credit Union immediately and depending on what information you gave out, it may be wise to take measures to protect against identity theft (e.g. contact credit agencies, close accounts, cleanse computer). Many e-mail solicitations that appear to be phishing e-mails are set forth throughout this website and below:

Del Norte Credit Union

From: "Del Norte Credit Union" <do-not-reply@heritageoaksbank.com> Subject: YOUR ACCOUNT HAS BEEN SUSPENDED ! Date: Wed, 4 Oct 2006 09:11:04 -0700

Dear Customer,

YOUR ACCOUNT HAS BEEN SUSPENDED !!!

After the energy breakdown from 10/03/2006 it appears that some of our hardware is not working properly. The data of five thousands customers stored on computer backup tapes was lost. Can we regain what was once lost? - YES Del Norte Credit Union temporarily suspended your account. Some restrictions applied until you update your account.

Once you have completed these steps, we will send you an email notifying that your account is available again. After that you can upgrade or downgrade your account at any time. The information provided will be treated in confidence and stored in our secure database. If you fail to provide information about your account you'll discover that your account has been automatically deleted from Del Norte Credit Union database. Please click on the link below to start the update process: