Flagstar Bank Phishing Scam

Phishing Scam E-mails

The email claiming to be from Flagstar Bank and instructing you to renew your account to avoid account deactivation appears to be a phishing scam. Phishing e-mails are e-mails from scam artists who use official looking webpages designed to trick you into believing they are from a corporate website that you have an account with. Once you are at the site, they will ask you to provide or verify personal information such as bank account information, credit card information, social security information and password information. If you get such an e-mail, you should delete it and do not provide any of the requested information. However, if you are not convinced that you have a fraudulent e-mail, please contact Flagstar Bank directly and explain the e-mail you received. If you give out any personal information, contact Flagstar Bank immediately and depending on what information you gave out, it may be wise to take measures to protect against identity theft (e.g. contact credit agencies, close accounts, cleanse computer). Many email solicitations that appear to be phishing emails are set forth throughout this website and below:

Flagstar Bank

From:

"Flagstar Bank" <Flagstar@flagstar.com>

Subject:

Flagstar Bank Allert ( Message from Customer Service )

Date:

Mon, 2 Jan 2006 20:42:16 -0500

Flagstar Bank Allert ( Message from Customer Service )

Dear Flagstar Cardmember,

This is your official notification that the service(s) listed below will be deactivated and deleted if not renew immediately. Previous notifications have been sent to the Billing Contact assigned to this account.

As the Primary Contact, you must renew the service(s) listed below.

SERVICE: Flagstar Online Banking and Bill Pay services
EXPIRATION: January, 12, 2006

What you need to do:

It's easy to renew, simply:
- Go to Banking Log-in
- Log in with your user ID and Password (that you selected during the online enrollment process).
- Enter the requested information and your Flagstar Online Banking and Bill Pay services
will be renew.

Important Customer Support Information

E-mail: service@flagstar.com
Telephone: 877-226-5663

Help and FAQs

Don't forget, you can always access our Frequently Asked Questions (FAQs) and Help feature in the Flagstar Bank Bill Management Center for additional information.

Document Reference: (87051203).

Sincerely,

Brian A. Clifton
Flagstar Bank Customer Service

Flagstar Bank 2006, N.A., Member FDIC
2006 Flagstar Bank

The information provided on this website is provided for informational purposes only and should not be considered legal advice.

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